PUGET SOUND

Nope! You can sign up at any point during the year.

You can make changes to your account by logging in here. The changes will go into effect the following week.

If you run into any issues, please reach out to us at farmbox@pugetsoundfoodhub.com and we can make the changes for you.

One-time add-ons can be added to your next weeks’ delivery from 12pm Friday - 12pm Sunday. Delivery holds, subscription changes, or location changes must be made by 6 days before your next delivery. That is, if you have delivery on Thursdays, you can make changes up to the Friday prior; if you have delivery on Friday, you can make changes up to the Saturday prior.

You can add a delivery hold to your account at any point, at least 6 days before the first date of the hold.

If you need to make changes outside of this window, please email us at farmbox@pugetsoundfoodhub.com, and we’ll work something out!

If you know ahead of time you won’t be able to pick up your box, just log into your account to place a hold. Click on “Subscriptions” under your account info and then click on the green “PUT SUBSCRIPTIONS ON HOLD” banner.

To ensure the quality of the products, any unclaimed Farm Boxes are donated after the pickup window closes. Per our Member Agreement, subscribers are responsible for picking up their box each week and will be charged for unclaimed shares.

Puget Sound Farm Box is set up with a pay-as-you-go payment schedule, meaning you will be charged for the items you received in your Farm Box after each delivery. Payments will be processed the Friday of the week you received your order. You can pay by credit card or eCheck. You may also purchase a nonrefundable prepaid bulk credit. If you need to make changes to your billing information, you can do so by logging into your account or contacting us at farmbox@pugetsoundfoodhub.com.

We're so sorry we missed your item! Please let us know at farmbox@pugetsoundfoodhub.com and we will issue a credit to your account.

We base each week's selection of produce on price and seasonal availability. Boxes tend to be lighter in the spring with greater availability of leafy greens and heavier in the fall and winter when seasonal produce tends to be heavier (e.g. winter squash and root vegetables). We appreciate our customers for supporting local agriculture and eating seasonally!

If your pick-up site allows it, please feel free to return your empty box the following week! Break the box down flat so as to save on space. Reusing the cardboard boxes allows us to limit the amount of packaging we use and decreases our environmental footprint. We can’t reuse the liner but it is biodegradable!

Visit savethefood.com/storage to see the best storage practices for keeping your produce as fresh and tasty for as long as possible.

You can cancel at any time, although we hope you stick around! Supporting local farmers throughout the seasons makes a huge impact. To cancel your account, follow these steps.

1. Log into your Puget Sound Farm Box account

2. Choose the Subscriptions tab

3. Choose “Options”, and then “Request Cancellation”

This request must be made at least 6 days before the next delivery.

You can also cancel your subscription by sending us an email at farmbox@pugetsoundfoodhub.com.

Please contact us at farmbox@pugetsoundfoodhub.com with any questions or concerns regarding your Puget Sound Farm Box! We will do our best to get back to you within 1-2 business days.